Terms of Service

1⁣ . About KarmaKoders

KarmaKoders is a software development and digital technology company providing technology solutions to startups, businesses, entrepreneurs, and organisations.

• Custom Software Development
• Website and Web Application Development
• Mobile App Development
• SaaS Development
• AI Development and Integration
• E-commerce Development
• UI/UX Design
• API Development and Integration
• Cloud and DevOps Services
• Business Automation
• Technical Consulting
• Software Maintenance and Support

The exact services, deliverables, pricing, timeline, and responsibilities for a client project will be defined in the applicable proposal, quotation, statement of work, milestone agreement, contract, or other written agreement accepted by both parties.

⁣2 . Project Scope

Before starting a project, KarmaKoders and the client may agree on the project requirements, deliverables, technology, milestones, timeline, pricing and payment schedule.

Only the functionality and deliverables specifically included in the Agreed project scope is considered part of the project.

Any request that materially changes or expands the original requirements may be considered a change request.

Additional requirements may result in additional development costs and changes to the delivery timeline.

KarmaKoders will communicate significant changes to cost or timeline before proceeding with additional material work.

3⁣ . Proposals and Estimates

Project quotations, development estimates, and timelines are based on the information available when they are prepared.

• Project requirements change
• Additional functionality is requested
• Third-party services or APIs change
• Previously unknown technical limitations are discovered
• Required information is delayed
• Client approvals are delayed
• The project scope changes

A proposal or quotation does not require KarmaKoders to begin work until The applicable commercial arrangements have been accepted.

4⁣ . Payments and Milestones

Projects may be divided into development phases or milestones.

The payment schedule will be specified in the applicable proposal. invoice, contract, statement of work, or freelance platform milestone.

KarmaKoders may require an advance payment or funded milestone before beginning development.

Payments for completed work, completed milestones, or development Resources already allocated to a project are generally non-refundable unless otherwise agreed in writing.

For projects conducted through freelance or contracting platforms, Payments, milestones, communications, and disputes may also be governed by the applicable platform's terms and policies.

5⁣ . Late or Outstanding Payments

KarmaKoders reserves the right to pause development, deployment, support, delivery, or access to unpaid deliverables if an agreed payment becomes overdue.

Any delay caused by outstanding payments may affect the original project timeline.

Work may resume after outstanding payments have been resolved, subject to team availability.

⁣ 6. Client Responsibilities

Clients are responsible for providing the information, materials, access, and approvals reasonably required to complete their project.

This may include:

• Project requirements
• Business rules
• Content
• Images
• Branding assets
• Account access
• API credentials
• Third-party service access
• Feedback
• Testing results
• Approvals
• Payment information
• Other necessary project resources

Clients are responsible for ensuring they have the legal right to provide and use all materials supplied to KarmaKoders.

Delays in receiving required information, access, feedback, approvals, or Payments may affect the project delivery schedule.

⁣ 7. Development Timeline

KarmaKoders will make reasonable efforts to complete projects according to agreed timelines.

Unless specifically guaranteed in a separate written agreement, project Timelines are estimates.

• Scope changes
• Client response times
• Third-party services
• Technical dependencies
• Platform approvals
• Infrastructure problems
• External service outages
• Force majeure events
• Circumstances outside our reasonable control

⁣8 . Revisions and Change Requests

The number and type of revisions included in a project may be specified in the applicable proposal or project agreement.

• Introduces new functionality
• Substantially changes approved functionality
• Substantially changes approved designs
• Requires significant redevelopment
• Introduces additional integrations
• Materially increases the agreed workload

Additional work may require additional payment, a new milestone, or an updated project timeline.

⁣9 . Testing and Acceptance

KarmaKoders performs reasonable development and testing according to the agreed project scope.

Clients are responsible for reviewing delivered work and reporting material issues during the agreed testing or review period.

Defects that cause agreed functionality not to operate as specified will be evaluated and corrected where covered by the applicable project agreement.

Requests for new functionality, additional features, or changed behavior are not considered software defects.

⁣ 10. Intellectual Property

Unless otherwise specified in a separate written agreement, ownership of Custom project deliverables created specifically for a client will Transfer to the client after all applicable project fees have been paid in full.

KarmaKoders retains ownership of its pre-existing intellectual property. development knowledge, methodologies, internal tools, reusable components, frameworks, templates, utilities, processes, and other materials that were not created exclusively for the client.

Projects may contain open-source software, libraries, frameworks, APIs, or other third-party components.

These components remain subject to their respective licences and terms.

⁣ 11. Portfolio and Marketing Use

Unless prohibited by a confidentiality agreement or otherwise agreed in Writing, KarmaKoders may request permission to reference completed work in its portfolio, case studies, proposals, website, or marketing materials.

KarmaKoders will respect applicable confidentiality requirements.

Clients may request that confidential or commercially sensitive Information shall not be publicly disclosed.

⁣ 12. Confidentiality

Both KarmaKoders and the client may receive confidential or proprietary information during a project.

KarmaKoders will take reasonable measures to protect confidential client information.

Confidential information will not intentionally be disclosed to unauthorised third parties except where disclosure is

• Necessary to provide the agreed services
Authorised by the client
• Required by applicable law

Where appropriate, KarmaKoders and the client may enter into a separate Non-Disclosure Agreement (NDA).

⁣ 13. Third-Party Services

• Cloud hosting providers
• Payment gateways
• Authentication providers
• Databases
• Analytics platforms
• AI APIs
• Communication services
• App stores
• Plugins
• Libraries
• APIs
• External software platforms

Third-party services operate according to their own terms, pricing, availability, security practices, privacy policies, and technical requirements.

KarmaKoders cannot guarantee the availability, performance, pricing, or continued functionality of third-party services.

Unless otherwise agreed, fees charged by third-party service providers are the client's responsibility.

⁣ 14. Artificial Intelligence Services

Some projects may use artificial intelligence, machine learning models, large language models, generative AI, or third-party AI services.

AI-generated results may occasionally be inaccurate, incomplete, inconsistent, or unsuitable for a particular purpose.

KarmaKoders does not guarantee that third-party AI systems will always produce accurate or deterministic results.

AI functionality should be evaluated according to the project's intended use and risk level.

Third-party AI services may also be subject to their own terms, policies, pricing, and usage limitations.

15. Hosting, Domains and Infrastructure

Unless specifically included in the agreed project scope, the following are not automatically included in development fees:

• Domain registration
• Web hosting
• Cloud infrastructure
• Email services
• SSL certificates
• Third-party subscriptions
• Paid APIs
• External software licences
• Other recurring services

Where KarmaKoders assists with these services, third-party charges may apply separately.

Clients should maintain appropriate ownership and administrative access to their production accounts wherever practical.

⁣16. Security

KarmaKoders follows reasonable software development and security practices appropriate to the agreed project scope.

However, no website, mobile application, server, network, API, cloud environment, database, or digital system can be guaranteed to be completely secure.

After project handover, clients are responsible for maintaining appropriate operational security unless ongoing security or maintenance Services are included in a separate agreement.

This may include:

• Credential management
• Software updates
• Access control
• Backups
• Security monitoring
• Infrastructure maintenance
• Dependency updates

17. Maintenance and Support

Post-launch maintenance and technical support are included only when specifically stated in the applicable project agreement.

• Bug fixes
• Software updates
• Monitoring
• Infrastructure support
• Security updates
• Technical assistance
• Feature enhancements

New features, substantial modifications, and requirements outside an An existing maintenance agreement may be quoted separately.

18. App Store and Third-Party Approvals

Applications intended for app stores, marketplaces, payment providers, or other third-party platforms may require approval from those providers.

KarmaKoders cannot guarantee approval because final approval decisions are controlled by the relevant third party.

Where included in the project scope, KarmaKoders may assist with resolving reasonable technical issues identified during the review process.

⁣ 19. Warranties

KarmaKoders will perform its services with reasonable professional care.

Except where expressly stated in a written agreement, services and Website content are provided without additional warranties, whether express or implied, to the extent permitted by applicable law.

• Revenue
• Profit
• Sales
• Business growth
• User acquisition
• Investment
• Search engine rankings
• App downloads
• Conversion rates
• Commercial results

Such results are not guaranteed unless specifically agreed otherwise in writing.

20. Limitation of Liability

To the maximum extent permitted by applicable law, KarmaKoders will not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of our website or services.

• Profits
• Revenue
• Business opportunities
• Data
• Customers
• Goodwill

Any limitation of liability specifically agreed in a separate client A contract or statement of work will take precedence over this general website provision.

Nothing in these Terms excludes liability that cannot legally be excluded.

21. Cancellation and Termination

Either party may terminate a project according to the termination provisions contained in the applicable project agreement.

If a project is terminated, the client remains responsible for payment for:

• Work already completed
• Approved milestones
• Committed development resources
• Applicable third-party costs

After outstanding obligations have been resolved, completed and paid Deliverables will be handled according to the applicable project agreement.

⁣ 22. Acceptable Use

You may not use the KarmaKoders website or services to knowingly:

• Conduct unlawful activities
• Violate intellectual property rights
• Distribute malicious software
• Gain unauthorized access to systems
• Violate applicable privacy laws
• Compromise third-party systems without authorisation.
• Conduct activities prohibited by applicable law

KarmaKoders reserves the right to decline work that creates significant legal, security, ethical, or compliance concerns.

23. Privacy

Personal information collected through the KarmaKoders website or Services will be handled according to our Privacy Policy and applicable legal requirements.

Users should review the KarmaKoders Privacy Policy before submitting personal information through our website.

24. Governing Law

These Terms are governed by the applicable laws of India, subject to any different governing-law provisions expressly agreed in a separate client contract.

For individual client projects, jurisdiction, arbitration, dispute resolution, or other legal procedures may be separately defined in the applicable contract or statement of work.

25. Changes to These Terms

KarmaKoders may update these Terms periodically to reflect changes to our services, technology, business practices, or legal requirements.

Updated Terms will be published on this page with a revised "Last Updated" date.

Continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

26. Contact Us

If you have questions regarding these Terms of Service, please contact KarmaKoders.